PRIVACY POLICY

Go Help Yourself

INTRODUCTION

Go Help Yourself ("Company", "we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gohelpyourself.co, participate in our community hosted on Circle.so, or use any of our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a prominent notice on our Services. Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not provide any personal information through our Services.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately using the information provided at the end of this policy.

INFORMATION WE COLLECT

Information You Provide Directly

We collect information you voluntarily provide to us, including:

  • Account Information: Name, email address, username, and password when you create an account

  • Profile Information: Biographical details, profile photos, and other information you choose to share

  • Communication Data: Information you provide when contacting us, including support requests, feedback, and survey responses

  • Community Participation: Posts, comments, messages, and other content you share in our community

  • Purchase Information: Billing details, payment information, and transaction history when you make purchases

  • Program Engagement: Responses to assessments, progress tracking, and completion data for programs or courses

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

  • Technical Information: IP address, browser type, operating system, device identifiers, and connection information

  • Usage Data: Pages visited, time spent on pages, click patterns, referral sources, and navigation paths

  • Location Information: General geographic location based on IP address

  • Performance Data: Load times, errors, and other performance metrics

Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and collect information about how you use our Services. These technologies help us:

  • Remember your preferences and settings

  • Understand user behavior and improve our Services

  • Provide personalized content and recommendations

  • Measure the effectiveness of our marketing campaigns

  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our Services.

Circle.so Community Platform

Our community features are hosted on Circle.so. When you participate in our community, Circle.so may collect additional information according to their own privacy policy. We encourage you to review Circle.so's privacy practices to understand how they handle your information.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

Service Provision

  • Providing and maintaining our Services

  • Creating and managing your account

  • Processing transactions and delivering purchased products

  • Facilitating community participation and interactions

  • Providing customer support and responding to inquiries

Communication

  • Sending important updates about our Services

  • Delivering newsletters and promotional content (with your consent)

  • Responding to your questions and feedback

  • Notifying you about changes to our policies or terms

Improvement and Analytics

  • Analyzing usage patterns to improve our Services

  • Conducting research and gathering feedback

  • Developing new features and functionality

  • Troubleshooting technical issues

Marketing and Personalization

  • Personalizing your experience and content recommendations

  • Creating targeted advertising campaigns

  • Measuring marketing effectiveness

Legal and Security

  • Complying with legal obligations

  • Protecting against fraud and abuse

  • Enforcing our terms and policies

  • Maintaining security and integrity of our Services

LEGAL BASIS FOR PROCESSING

We process your personal information based on the following legal grounds:

  • Consent: When you have given clear consent for specific processing activities

  • Contract Performance: To fulfill our obligations under agreements with you

  • Legitimate Interests: For business purposes that do not override your privacy rights

  • Legal Compliance: To meet our legal and regulatory obligations

You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing.

INFORMATION SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our Services, including:

  • Payment processors

  • Email service providers

  • Analytics providers

  • Cloud storage providers

  • Customer support platforms

These providers are contractually bound to protect your information and use it only for the purposes we specify.

Circle.so Platform

Information you share in our community hosted on Circle.so is subject to their privacy practices in addition to ours. We share necessary information with Circle.so to facilitate your community participation.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice of such transfers and any changes to this Privacy Policy.

Legal Requirements

We may disclose your information when required by law, legal process, or to:

  • Comply with legal obligations

  • Protect our rights and property

  • Ensure user safety and security

  • Prevent fraud or illegal activities

With Your Consent

We may share your information with third parties when you provide explicit consent for such sharing.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

  • Account Information: Until you delete your account or request deletion

  • Communication Records: Up to 7 years for business and legal purposes

  • Transaction Data: As required by applicable financial and tax laws

  • Marketing Data: Until you unsubscribe or request deletion

  • Analytics Data: Typically aggregated and anonymized after 2 years

When we no longer need your personal information, we will securely delete or anonymize it.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest

  • Regular security assessments and updates

  • Access controls and authentication measures

  • Incident response procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

  • Request a copy of the personal information we hold about you

  • Receive your data in a structured, machine-readable format

Correction and Updates

  • Correct inaccurate or incomplete personal information

  • Update your account and profile information

Deletion

  • Request deletion of your personal information (subject to legal requirements)

  • Close your account and remove associated data

Restriction and Objection

  • Limit how we process your personal information

  • Object to processing based on legitimate interests

  • Opt out of marketing communications

Withdrawal of Consent

  • Withdraw consent for specific processing activities

  • Change communication preferences

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframes required by applicable law.

EMAIL COMMUNICATIONS

Marketing Emails

If you subscribe to our newsletter or marketing communications, we will send you relevant content about our Services, programs, and offers. You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any marketing email

  • Updating your preferences in your account settings

  • Contacting us directly

Transactional Emails

We may send you transactional emails related to your account, purchases, or use of our Services. These emails are necessary for service provision and cannot be opted out of while you maintain an account.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know

  • What personal information we collect about you

  • Sources of personal information

  • Business purposes for collection

  • Categories of third parties with whom we share information

Right to Delete

  • Request deletion of personal information we have collected

  • Exceptions may apply for legal compliance or business purposes

Right to Opt-Out

  • Opt out of the sale of personal information (we do not sell personal information)

  • Opt out of targeted advertising

Non-Discrimination

  • We will not discriminate against you for exercising your privacy rights

  • We may offer incentives for data collection with your consent

To exercise your California privacy rights, please contact us using the information provided below.

INTERNATIONAL DATA TRANSFERS

Our Services are operated from the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

We take appropriate measures to ensure your information receives adequate protection, including implementing appropriate safeguards and obtaining your consent where required by law.

THIRD-PARTY LINKS

Our Services may contain links to third-party websites and services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services you visit or use.

CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Go Help Yourself

gohelpyourselfpodcast@gmail.com

Last Updated: June 3rd, 2025

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.